Supply chain issues. Labor challenges. Parts and service shortages. If this were a gameshow, the category would clearly be “Foodservice in the Age of a Post-Pandemic.” Today’s operators are looking for any type of stability they can get, and one of the most important is reliable foodservice equipment. Equipment that cannot be counted on is the last thing anyone wants to deal with. A kitchen is filled with lots of heavy and hot items, so making sure your equipment is there to back you up is absolutely critical. Multiteria places the highest importance on the reliability of our products to make sure staff and students have a safe and enjoyable experience in the cafeteria or dining hall.
But what does it mean to be reliable? According to the Merriam-Webster Dictionary, reliable is defined as "suitable or fit to be relied on: dependable." While this is one definition, it is different depending on the type of industry and operator. We understand that at Multiteria, so we’ve broken down reliability to mean five different things to us allowing the Multiteria equipment to offer the highest level of reliability from installation through many years down the line. Let’s go through them one by one:
The one word on this list that people might associate with reliability is durability. How long will units last? Can they stand up to the day-to-day rigors of service? With Multiteria, the answer is a resounding YES. Units are made of 100 percent stainless tubular construction with smart designs that make them strong enough for stringent use. The durability of our equipment is especially critical for units that will be moved regularly or fairly often. Have a solid structure that will make the move in one piece is very important when evaluating equipment reliability.
The ability to change a unit from one daypart to the next or from one cuisine to another allows operators to rely on versatility. With designs created to expand and convert, the results are foodservice stations that provide a wide range of operational capabilities. Convertibility can be a great profit-enhancer, and Multiteria can help deliver it. One of the features many of our custom projects add to their design are convertible food shields that allow for one meal to be self-serve and the next to be full-serve with staff dishing food for diners. Having this flexibility allows for endless options!
SERVICEABILITY & CLEANABILITY
In today’s foodservice landscape where parts and service are hard to come by, having foodservice equipment that is easily serviceable in-house can save valuable time and money. Multiteria’s units are designed so front and end panels can be removed for easy access to cleaning and service, as well as the ability to change them all together for changes in concept and design.
There are so many benefits to mobile food and beverage service, but operators often have equipment that makes mobile service unreliable. One of the biggest goals for Multiteria is effective and reliable solutions to make foodservice on the opposite side of the property just as viable as in the dining room. Maneuverability allows for many new possibilities within a foodservice operation, so limiting operations to stationary equipment can reduce the reach of your program. Portability opens doors to many new possibilities!
Sometimes operators ask what equipment can be changed or modified on the fly, and with Multiteria features like the Tight Link Locking System, foodservice directors can rely on the ability to be flexible with service. With Multiteria’s innovations, two or more units can be linked together, as well as be moved across a property to another location.
Equipment reliability is often one of the first questions we get asked in the design process. Investing in a serving line that will be there to support your foodservice operations and future aspirations allows the focus to be put into the food and diners being served. Reliability means so much to us and it seen in the design, construction, and warranty areas of our brand. Are you ready to entrust your operations to reliable equipment?